Privacy Policy

Purpose

This Policy sets out HYPE Aged and Disability Services’ framework for the protection of personal privacy and confidentiality of our Clients and ensures that our Clients, their families, carers, advocates and members of the public are aware of their right to have their personal information protected and treated confidentially.

 

Statement

HYPE Aged and Disability Services understands that Clients have a right to confidentiality and embraces the Australian Privacy Principles and the National Disability Insurance Scheme (Quality Indicators) Guidelines 2018.

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HYPE Aged and Disability Services recognises that confidentiality and proper communication is a fundamental component of service provision, and that Clients have a right to be treated with dignity and respect.

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HYPE Aged and Disability Services is responsible for protecting Clients’ information from misuse, interference, loss, and from unauthorised access, modification or disclosure.

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There may be situations where Client information is required to be disclosed by law.

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HYPE Aged and Disability Services shall engage employees and contractors that have the right skills, training and clearances to meet the standards prescribed by this Policy.